Where can I check the history of transactions sent and received?
You can check the โTransaction History
' button in the "My Assets" window on the Burrito Wallet main screen.
Please check your transaction history in the order below.
- Select the 'Transaction History' button on the main menu of the Burrito app.
- You can view the transaction details at once, such as remittance, reception, and swap.
- By selecting View transaction history details, you can view the transaction's detailed information.
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Can I get a refund if I send it by mistake??
If it was sent normally in the transaction history, you must receive it again through the wallet from which it was sent.
Assets that have been transferred are no longer held in the Burrito Wallet.
You must send it from the received wallet to the desired wallet by sending it again.
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Where can I check the sending (remittance) fee?
You can check the transaction history on the Burrito Wallet main screen.
Please check below.
- Select the 'Transaction History' button on the main menu of the Burrito app.
- You can view the transaction details at once, such as remittance, reception, and swap.
- After selecting the 'Check transaction details' button, you can see the network cost(transaction fee) on the transaction history details screen.
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I sent an asset, but the balance of the asset does not change.
In the transaction history on the Burrito Wallet main screen, you can check the transaction history of sending and receiving.
However, the real-time transaction amount is not reflected in the main screen of Burrito Wallet -> My Assets.
- There is a difference in reflection time depending on the token type.
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The transaction history or transaction scanner can be used to view transaction details that are reflected in real time.
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The receipt is confirmed, but it is not displayed in the asset.
If you deposit without activating the asset token (e.g., SPRT) received in your wallet, no transaction history will remain. However, the assets are normally deposited and reflected.
If you activate the SPRT token in Add Token, you can check the deposit asset. If the asset is not visible even after activating the S Token, please attach a screenshot of the screen to the question and contact the Burrito App/Web Customer Center โ 1:1 Inquiry.
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I sent it, but it only shows that there is a Tx, but I can't confirm.
If the TX was generated from the scan, the transaction details would have been confirmed.
It is normal to see it completed, and it is in the processing state before the completion. (Please check the TX details on the token scan page.)
If you can't see it in the mobile app, it doesn't appear to have been updated.
If you exit the main screen of the Burrito app and select the corresponding coin again, you can see the transaction record, so please exit and enter (refresh) the Burrito app.
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