Service Manual

▪️

Sending tokens

태그

I want to know how to send tokens from my burrito wallet.

✔️
There are three ways to transfer tokens from my burrito wallet to another wallet.
How to send it to a burrito friend
  1. Select the 'Send' button on the My Assets window of the Burrito Wallet main screen.
  1. Please select the token you want to send from the list
  1. Select the recipient to receive the token from 'Select Friend' and enter the amount to send.
  1. To send money to your friend safely, you will go through the remittance confirmation process after sending the message.
  1. The transfer will take place if the receiving friend approves to it.
  1. When the transfer is successful, a 'transfer completed' confirmation window appears.
    1. If you choose the button "Check transaction details" to view the remittance's specifics.
Sending through the wallet address
  1. Select the 'Send' button in the app's main "My Assets" section.
  1. Please select the token you wish to send from the list.
  1. After entering the wallet address to receive tokens, enter the amount of tokens to send.
  1. 'Please click the 'Send' button after confirming that the sending information is correct on the remittance screen.’
  1. If you press the 'Send button', you can check the remittance progress screen.
  1. If the transfer is successful, a 'Transfer completed' confirmation window will appear.
  1. If you choose the button "Check transaction details" to view the remittance's specifics.
Sending through the Burrito ID:
  1. Select the 'Send' button in the app's main "My Assets" section.
  1. Please select the token you want to send from the list.
  1. After selecting the 'ID' tab, enter the wallet address to receive and the amount to send.
  1. Please click the 'Send' button after confirming that the sending information is correct on the remittance screen.
  1. If you press the 'Send button', you can check the remittance progress screen.
  1. If the transfer is successful, a 'Transfer completed' confirmation window will appear.
 
 

What are the precautions for sending from a burrito wallet?

✔️
Make sure that the mainnet of the token you want to transfer matches the mainnet of your wallet address.
In particular, if sending to a wallet address, be sure to check the wallet address.
There is a risk of permanent loss when using other mainnets.
  • Tokens sent to the wrong address will not be recovered.
 
 

It says the transaction failed.

✔️
Make sure that the mainnet of the token you want to transfer matches the mainnet of your wallet address.
In particular, if sending to a wallet address, be sure to check the wallet address.
There is a risk of permanent loss when using other mainnets.
  • Tokens sent to the wrong address will not be recovered. In cases of failure to send, it can usually fail due to insufficient balance or if the fee fluctuation is large at the time of the transaction request and execution.
 

If you transfer coins to an exchange, the transfer will appear as a failure.

In addition to temporary network failures, there are mainnets that have native coins. There are Bitcoin, Casper, Solana, Ethereum, Polygon, Binance Smart Chain, and Klaytn. These chains have native coins such as BTC, CSPR, SOL, ETH, MATIC, BNB, KLAY. You need the native coin of that chain to send tokens.
 

A transfer acceptance message has arrived. Why did I receive a transfer acceptance message?

When sending tokens between friends in the chat of Burrito Wallet, a 'transfer acceptance' message is sent to the receiving friend. Through the transfer acceptance message, the friend who received the transfer acceptance message can check whether the sender is my friend, the token type, and quantity are correct. Click the 'Accept Remittance' button to receive your assets.
 

Is there a time limit for remittance transactions?

Send a coin transfer confirmation request in the chat window, and the request confirmation time is only valid for 1 hour.
If 1 hour is exceeded, the remittance confirmation request time ends (session expires) and you must proceed with the remittance transaction again.